Neutral Umpire Services

CSI Group has presided as Neutral Umpire on over 1,000 appraisals nationwide and internationally. Our reputation for fairness and thoroughness has made us one of the most sought-after umpire services in the industry.

Think of it like baseball: the two appraisers are like the two teams, each presenting their position on the value of the loss. The umpire is the impartial official who reviews the evidence presented by both sides and makes the call. Just as a baseball umpire must know the rules of the game inside and out, a property loss umpire must have deep knowledge of construction, insurance policy language, and valuation methodology. The umpire does not advocate for either side — the umpire calls it as they see it, based on the facts and evidence presented.

As Neutral Umpire, CSI Group conducts independent inspections of the property, reviews all documentation from both appraisers, and renders a fair and impartial decision. Our awards are well-documented, defensible, and grounded in industry standards.

Our umpire services cover residential, commercial, and industrial properties across the United States and internationally, handling losses ranging from modest claims to those exceeding $50 million.